Eakers DIY Delivery Charges in Mainland UK including Vat are as follows;
StandardNext Working Day
Orders Under £100.00: £10.00 £15.00
Orders Over £100.00: Free £6.00
We are very happy to deliver outside Mainland UK but delivery costs will be quoted upon receipt of order.
If you have any queries relating to the delivery of your order you can contact us on 01363 775555 or e-mail us at info@eakersdiy.co.uk.
Returns & Refunds Policy
We at Eakers DIY aim to provide you with as much information as we can about each product so that you can make an informed purchasing decision. However, to give you additional confidence, we will allow you to return any item if it is not what you require within 14 days of receipt as long as it has not been used and is returned in its original undamaged packaging.
All you need to do is to contact us on 01363 775555 and we will issue you with a Returns Code, explain our simple Returns Procedures and discuss with you the easiest and most convenient way for you to return the item(s) to us. You should then return the item(s) to us by the agreed method together with a completed Goods Return Form which will have been sent to you with your original order. Unfortunately we cannot accept proof of posting as confirmation of delivery.
Upon receipt of the item(s) we will refund the full value of the item(s) subject to them being unused and in their original condition and packaging.
Faulty, Incorrectly Supplied and Damaged Items
If an item has been incorrectly supplied, received damaged or is faulty then all you need to do is follow the Returns Procedures detailed above. We will then arrange collection of the item(s) free of charge.
Upon receipt of the item(s) we will refund the full value of the goods and any carriage costs.
